• Work with business team and key stakeholders to define scope, costs and timelines for updating existing products and implementing new products
• Take full accountability for key product domains including mobile, automations & messaging.
• You will be responsible for the vision and product direction and how this feeds into overall product strategy. You will manage the product backlog for your team.
• Design and implement continuous process improvement initiatives to increase moderation efficiency and quality
• Develop and own project plans including significant milestones and deliverables ensuring resource availability and allocation.
• Measure project performance and take actions when deviations are identified during the project; reporting and escalating as needed.
• Maintain the internal project management tool.
• Understand and track market developments, determine customers' needs by undertaking customer and user research needed to inform product strategy.
• Serve as the voice of the customer to your Product Team to provide the context and understanding to build the best product possible.
• Continually assess key risks and impediments to the product, team and company achieving our medium and long term goals and continuing to grow.
• Work with the Marketing team to create a unique and compelling voice to build brand awareness, relevance and reputation among target audiences.
• Liaise with other departments to guide a unified approach to customer service, sales goals, marketing efforts, and so on.
• You will report to the Product Manager responsible for Teamwork’s core work & project management offerings.

You have some experience as a Product Manager, preferably in the SaaS or software industry, and a track record of successfully bringing product to market.

• You’re passionate, self-motivated, and obsessed with detail. You’re a problem solver. You’re a team player, but you know when to take the initiative. You’re always learning. You understand how to work as part of an empowered product team of designers, engineers & QA to collaboratively build great product.
• Exceptional people and communication skills, great collaborator, and ability to manage multiple priorities.
• Experience and understanding of lean and agile product development methodologies, and conducting product experiments to determine optimal solutions to meet customer needs.
• Excellent research and analytics skills, and experience undertaking primary customer/user research and ability to understand product usage data to inform product decisions.
• You have a proven track record of working independently and as part of a highly collaborative team on a variety of projects.
• Preferably some years of customer facing experience in Product Management, Marketing, Sales, Customer Success or other customer facing role.
• Have a level 8 degree in business, marketing, computer science, or another technology related discipline or demonstrable technical experience such that you can work comfortably with software developers and product designers.

• Work with a fast growing Irish tech company
• Offices in Galway City Centre, West Cork or Coworking Hub of your choice
• Flexible hours and remote working opportunities
• Competitive compensation
• Regular team-based activities and social activities
• Personal and professional development opportunities